The Future |
Yesterday Wendy's announced they will be rolling out self service ordering kiosks in 1000 stores in the near future. This is clearly a response to the increasing pressure from minimum wage workers for an unrealistic "living wage" of $15 per hour.
If you want my explanation of why this movement by minimum wage workers is ultimately self defeating, check out my previous post on it here: https://shipoffoolsx.blogspot.com/2016/11/why-for-15-is-idiotic-and-self-defeating.html
These kiosks initially will be placed in addition to fully staffed stores, but it will only be a short time before all of the live cashiers will be replaced with these terminals. There will be perhaps only one person left in the front of the stores to assist the small number of customers who are too stupid to use them.
My prediction is that not too long after these kiosks go mainstream, other methods of automation will be rolled out to handle many of the food preparation tasks in the back of the store as well. I wouldn't be surprised if the average fast food restaurant chain reduces their staff by 50% or more within the next 10 years.
No comments:
Post a Comment